KLOD: Delete your account and data
Thinka LLC operates KLOD: AI Virtual Try-On.
Request deletion without installing the app
- Email info@thinka.co.site from the email address associated with your KLOD account.
- Use the subject “KLOD account deletion request”. State that you want your account and associated data deleted. Never send your password or payment card details.
- We may ask you to verify account ownership before acting. Requests are completed within 30 days after verification.
Delete from the app
Open KLOD → Profile → Delete account, then confirm. You may need to sign in again for security.
Data deleted and retained
Deletion covers your account profile (name, email and sign-in identifiers), profile and selfie images, uploaded wardrobe items, generated try-on images, preferences and onboarding answers, and associated usage and subscription records. Data required for legal, accounting, security or fraud-prevention obligations may be retained for those purposes. Copies held by authentication or payment providers follow their applicable retention requirements. We do not need your password to process a request.
Deleting KLOD does not automatically cancel billing through Google Play or Apple. Manage or cancel subscriptions in your store subscription settings to stop future charges. You can still request account deletion through the email above.
Delete selected data without closing your account
Email info@thinka.co.site from your account email with subject “KLOD data deletion request” and specify the photos, wardrobe items, generated images or other data you want deleted. We verify ownership and complete the request within 30 days.